Transforming Services in Planned Care

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Planned care, also known as ‘routine’ or ‘elective’ care, refers to services either within hospital or a community setting that provide treatment for people who decide to have help to manage a health problem, rather than emergency treatment for an urgent (life-threatening) medical condition, or following a serious accident. People are usually referred for planned care by their GP or other healthcare professional.

Planned care covers many different medical procedures including joint replacements and cataract surgery for example.

Following the pandemic, the NHS is working hard to provide the planned treatments and operations that people need and may have been waiting for. This is still being done in the safest way for patients and for staff.

In Sussex, we are also working to make our care better, and as we resume services we want to take this opportunity to see how we can learn from the last 18 months and make sure we are providing the best health and care services for our communities. We are particularly focusing on the following services:

  • Dermatology,
  • Ear, Nose and Throat (ENT),
  • Ophthalmology, and
  • Musculoskeletal (MSK).

We want to hear your experiences of 'routine' care, and what needs to be improved. This is your chance to tell us your experiences, ask questions and share your ideas.

You can tell us below whether it was a good experience using our quick poll, answer our brief survey on Dermatology services and tell us your experiences.

Planned care, also known as ‘routine’ or ‘elective’ care, refers to services either within hospital or a community setting that provide treatment for people who decide to have help to manage a health problem, rather than emergency treatment for an urgent (life-threatening) medical condition, or following a serious accident. People are usually referred for planned care by their GP or other healthcare professional.

Planned care covers many different medical procedures including joint replacements and cataract surgery for example.

Following the pandemic, the NHS is working hard to provide the planned treatments and operations that people need and may have been waiting for. This is still being done in the safest way for patients and for staff.

In Sussex, we are also working to make our care better, and as we resume services we want to take this opportunity to see how we can learn from the last 18 months and make sure we are providing the best health and care services for our communities. We are particularly focusing on the following services:

  • Dermatology,
  • Ear, Nose and Throat (ENT),
  • Ophthalmology, and
  • Musculoskeletal (MSK).

We want to hear your experiences of 'routine' care, and what needs to be improved. This is your chance to tell us your experiences, ask questions and share your ideas.

You can tell us below whether it was a good experience using our quick poll, answer our brief survey on Dermatology services and tell us your experiences.

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What was your experience of accessing routine care?

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